Fix company file and network issues with QuickBooks File Doctor

Learn how to use File Doctor to fix company file problems in QuickBooks Desktop.

If you can’t open your business file, QuickBooks File Doctor can help. Use it when you see:

Error -6150, -6000 -82, -6000 -305, -6000 -301, -6147 or -6130.

Missing or blank customer, supplier, or employee names.

Step 1: Download and install QuickBooks Tool Hub

QuickBooks Toolbar helps fix common mistakes. For best experience, we recommend using Tool Hub on Windows 10, 64-bit.

Do QuickBooks.

Download the latest version ( of QuickBooks Tool Hub. Save the file somewhere you can easily access it (such as your Downloads folder or your Windows desktop). Note: If you have previously installed Tool Hub, you can determine which version you have. Select the Home tab. His version will be below.

Open the downloaded file (QuickBooksToolHub.exe).

Follow the on-screen steps to upload and accept the terms and conditions.

When the installation is complete, double-click the icon on your Windows desktop to open the app center.

Step 2: Run Urgent Fix My File

Select Company File Issues from the toolbar.

Select Save My File Quickly.

Select OK when you are finished and launch your QuickBooks.

Step 3: Run QuickBooks File Optimizer

Select Company File Issues from the toolbar.

Select the Run QuickBooks File Optimizer Tool. It may take up to a minute for the file doctor to open.

Note: If QuickBooks File Optimizer is not open, locate QuickBooks Desktop File Document and open it manually.

Select your company file from the menu in QuickBooks File Doctor. If you can’t find your file, select Browse and search to find your file.

Browse your file (middle selection only) and select Continue.

Enter your QuickBooks administrator password and select Next.

The scan time depends on the size of your file and can take 10-15 minutes. The scan may report a failure even if it fixes your problem. When the scan is complete, open QuickBooks with your company file.

If QuickBooks File Optimizer does not fix your problem, you should fix the corrupted data in your QuickBooks Desktop work file.

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